Use the template in the discussion threads to answer the following questions.
The data in the table below lists country code and the order to remittance (OTR) time for hardware / software installations for the last 76 installations (from first to last). OTR is the time it takes from an order being placed until the system is installed and payment is received (remittance). Because this company does business internationally, it also notes the country of installation using a country code. This code is listed in the first column.
Country Codes
Cycle Time
In this assignment you will create control charts for the following data for each country code.
1
65
1. Compute the average cycle time for each country code.
1
53
2. Compute the moving range for each country code.
1
46
3. Compute the confidence interval for each using the average cycle time plus or minus the product of 2.66 times the average moving range for each country code.
1
45
4. Turn in the spreadsheet with calculations.
1
66
5. Does the OTR time appear to be stable? Why or why not?
1
45
6. If you were to use a control chart to evaluate stability, which chart would you use? Why?
1
31
7. What can you learn about the distribution of the installation process?
1
31
8. Does it appear that the country has an impact on installation time? Why or why not?
1
32
1
65
1
50
1
42
1
30
1
42
1
20
1
75
1
52
1
40
1
44
1
87
1
86
1
45
1
75
1
56
1
75
Country Codes
Cycle Time
5
68
5
64
5
70
5
75
5
70
5
50
5
50
5
75
Country Codes
Cycle Time
6
64
6
36
6
69
6
35
6
45
6
47
6
46
6
46
Country Codes
Cycle Time
7
45
7
56
7
41
7
40
7
60
7
53
7
26
7
50
7
30
7
61
7
88
7
42
7
44
7
40
7
53
7
53
7
48
Country Codes
Cycle Time
8
43
8
60
8
33
8
42
8
46
8
47
Country Codes
Cycle Time
14
56
14
84
14
46
14
56
14
42
Country Codes
Cycle Time
17
26
17
25
17
21
17
35
17
62
17
46
17
45
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