Module 2 – Case
Relationships and Expectations
Read the case story about how a Nurse Manager helps her staff become more culturally competent. http://support.mchtraining.net/national_ccce/case0/case.html
After reading the case story, click on the Learning Activities link on the left side. Complete Activities 1, 2, and 4.
You may complete Activity 3 if you like, but it is not required.
In a paper:
Reflect upon what you learned after completing the Learning Activities.
Your comments should show thoughtful reflection about how you have assessed your own personal development as you strive for cultural competence.
Consider the following questions:
After reading about Christy’s situation, how have your thoughts about and/or expectations of other cultures changed, if at all?
What changed, if anything?
Describe how Christy can handle the situation better the next time she encounters a Romani patient.
Identify at least one thing an organization can do to improve cultural competence.
Length: 3 pages (excluding the cover page and the reference list)